Privacy Policy

Niagara Escarpment Woodworks

Last updated: September 9, 2026

Niagara Escarpment Woodworks (“we,” “us,” or “our”), based in Halton Hills, Ontario, operates escarpmentwoodworks.com. This policy explains how we handle personal information when you visit our website, contact us, or purchase our products.

Information we collect

We collect information you provide, such as your name, email address, telephone number, billing and delivery addresses, order details, custom order specifications, and messages. Our website and service providers may also collect technical and usage information, such as your IP address, browser, device, pages visited, and interactions with our site.

Payments

Payments are processed by our payment service providers. Niagara Escarpment Woodworks does not receive your full credit card number. We receive order and transaction details needed to confirm payments, manage orders and refunds, and maintain business records.

How we use information

We use information to respond to inquiries, prepare quotes, process orders, arrange delivery or pickup, provide customer support, and maintain business records. We also use it to operate and protect our website, understand its performance, prevent fraud, and meet legal obligations. We send promotional communications with your consent or where permitted, and you may unsubscribe.

Service providers and sharing

Wix hosts our website and online store. Providers supporting hosting, payments, communications, delivery, and business administration receive information needed to provide their services. When you interact with us through Facebook or Instagram, those platforms also handle information under their own privacy policies. Where Meta tracking tools are enabled, visits and interactions may be used for measurement and advertising, subject to applicable consent requirements. We may disclose information when required by law or to respond to lawful requests, prevent fraud, or protect rights and safety.

Cookies and similar technologies

Our website uses technologies needed for functions such as your cart, sessions, and security. Analytics or advertising technologies may also be used. You can manage cookies through your browser and any preference controls available on our site. Blocking necessary cookies may affect website features.

Processing outside Canada

Wix and other service providers may process or store information outside Canada. Information processed abroad may be subject to local laws and lawful access by authorities.

Retention and security

We retain information as needed for the purposes described here and applicable legal, accounting, and dispute-resolution requirements. When no longer needed, information is deleted or anonymized. We use safeguards appropriate to the sensitivity of the information, although no system is completely secure.

Your choices and rights

Contact us to request access to or correction of your personal information, ask about our practices, withdraw consent, or request deletion, subject to applicable legal and retention requirements. We may need to verify your identity. Withdrawing consent may limit services we can provide. You may raise a concern with us or the relevant privacy regulator.

Changes and contact

We may update this policy and revise the date above.

Privacy contact: Jordan Milne

Email: Jordan@EscarpmentWoodworks.com

Telephone: 905-703-8186

Halton Hills, Ontario, Canada